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Reviews about Target

• Michelle Oliver
  ★ ☆ ☆ ☆ ☆
  I took my disabled father, who is in a wheelchair out for the day to get new pots and pans. We parked at the opposite end of the mall from Target because we wanted to look at all of the large retail stores before making a decision. We found the ones he liked at Target and bought them along with a toaster and a coffee maker. We paid for the items and asked if we could leave them to go get the car because obviously dad is in a wheelchair and I explaned that our vehicle is at the opposite end of the mall. They told us no! This is a mall, meaning consumers might not park next to the store they purchase items from and since dad is disabled we needed special assistance. Nope! I asked the "customer service" rep for a manager to plead my case and without hesitation she stated that store policy blah blah blah. She said we were more than welcome to leave our items in the cart and go get our car but she nor the store were responsible/liable if the items were taken while we were gone. They also stated that we were not able to take their cart into the mall either. I asked if we could simply place the items on the empty shelves behind the counter. Nope! Her name was Jen, "acting store manager", although that is what she told me, she was not wearing a name tag. While I understand policies, their reluctance and outright refusal to help a disabled person speaks volumes about their store. I will be complaining to corporate and maybe this wont happen to anyone else!

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